privacy policy
Privacy Policy is valid as of 26th August 2024.
River Deal Capital Limited, herein referred to as "RDC Ltd." or "we," respects the privacy of its users and is dedicated to protecting the personal information collected through its mobile application and services. Our Privacy Policy is designed with the commitment to safeguard our community's privacy in accordance with the privacy laws of the British Virgin Islands and relevant international legislation.
We are committed to safeguarding and respecting your privacy. This Privacy Policy outlines how we collect, use, share, and process personal information from users and other individuals interacting with our Platform. If you do not agree with the terms of this policy, please refrain from using the Platform.
We may gather the following types of information about you:
Information You Provide
- Profile Information: When you register on the Platform, you provide us with information such as your username, password, date of birth, email address and/or phone number, information disclosed in your user profile, and your photo or profile video.
- User Content: We handle the content you generate on the Platform, such as photos, audio, and videos you upload or create, comments, hashtags, feedback, reviews, livestreams, and associated metadata like when and where the content was created.
- Messages: We gather information you provide when composing, sending, or receiving messages via the Platform's messaging functionalities.
- Purchase Information: When you make a purchase or payment through the Platform, such as buying Friendzone coins or goods through our shopping features, we collect details about the transaction.
- Phone and Social Network Contacts: If you choose to sync your phone contacts or share your social network contacts, we will access and collect related information.
- Proof of Identity or Age: We may request proof of identity or age for certain features or verification needs.
- Correspondence Information: We collect details from correspondence you send to us.
- Information from Surveys, Promotions, and Events: We collect information through various activities you participate in.
Automatically Collected Information
- Usage Information: We collect data about your interactions with the Platform.
- Inferred Information: We infer attributes like your interests, gender, and age range.
- Technical Information: We collect technical details about the device you use to access the Platform.
- Location Information: We collect information about your approximate and, with permission, precise location.
- Image and Audio Information: We may collect data about the videos, images, and audio in your User Content.
- Cookies: We use cookies and similar technologies to gather information and enhance your experience.
We may receive information as described in this Privacy Policy from other sources, including:
- Third-Party Social Network Accounts: If you register or use the Platform through a third-party social network account (e.g., Facebook, Twitter, Instagram, Google) or login service, you provide us or allow us to access your username, public profile, and other related information.
- Advertisers and Measurement Partners: Advertisers and measurement partners may share information with us about your actions outside the Platform, such as activities on other websites, apps, or stores, including products or services you purchased.
- Merchants and Payment Providers: Merchants and payment and transaction fulfillment providers may share information about you, such as payment confirmation details and delivery information for products purchased through our shopping features.
As outlined below, we use your information to improve, support, and administer the Platform, enable you to use its functionalities, and fulfill and enforce our Terms of Service. Additionally, we use your information to personalize content, promote the Platform, and customize your ad experience. Specifically, we use the information we collect to:
- Fulfill requests for products, services, Platform functionality, support, and information, including internal operations, troubleshooting, data analysis, testing, research, statistical, and survey purposes, and to solicit feedback.
- Personalize the content you see on the Platform based on your country settings, preferences, or similar content you have liked or interacted with.
- Send promotional materials via instant messaging or email, from us or on behalf of our affiliates and trusted third parties.
- Improve and develop the Platform and conduct product development.
- Measure and understand the effectiveness of ads and other content served to you and others, and deliver targeted advertising.
- Support the social functions of the Platform, allowing you and others to connect, share information, and interact with User Content posted on the Platform.
- Enable participation in the virtual items program and other interactive features of the Platform.
- Use User Content in our advertising and marketing campaigns to promote the Platform, invite you to events, and promote popular topics, hashtags, and campaigns.
- Understand your use of the Platform across devices and infer additional information about you, such as your age range, gender, and interests.
- Detect and combat abuse, harmful activity, fraud, spam, and illegal activity on the Platform.
- Ensure content is presented in the most effective manner for you and your device.
- Promote the safety and security of the Platform by scanning, analyzing, and reviewing User Content, messages, and associated metadata for violations of our Terms of Service, Community Guidelines, or other conditions and policies.
- Facilitate research conducted by independent researchers that meets certain criteria.
- Verify your identity or age.
- Communicate with you, including notifying you of changes in our services.
- Announce you as a winner of our contests or promotions if permitted by the promotion rule, and send applicable prizes.
- Enforce our Terms of Service, Community Guidelines, and other conditions and policies.
- Provide location-based services consistent with your permissions, such as advertising and personalized content.
- Train and improve our technology, including our machine learning models and algorithms.
- Facilitate and fulfill sales, promotions, and purchases of goods and services and provide user support.
We share your information with the following parties:
- Business Partners: If you register or use the Platform with a social network account (e.g., Facebook, Twitter, Instagram, Google), you will provide us or allow the social network to provide us with your phone number, email address, username, and public profile. We will also share certain information with the relevant social network, such as your app ID, access token, and referring URL. If you allow a third-party service to access your account, we will share certain information about you with the third party. Depending on the permissions granted, the third party may obtain your account information and other information you choose to provide. When sharing content on social media platforms, the video, username, and accompanying text will be shared on that platform, or, in the case of instant messaging platforms like WhatsApp, a link to the content will be shared.
- Service Providers: We provide information and content to service providers who support our business, such as cloud service providers and content moderation services, to ensure that the Platform is a safe and enjoyable space. We also work with service providers to assist us in marketing the Platform.
- Payment Processors and Transaction Fulfillment Providers: If you choose to buy Coins or conduct other payment-related transactions, we will share data with the relevant payment provider to facilitate the transaction. For Coin transactions, we share a transaction ID to identify you and credit your account with the correct value in Coins once payment is made.
- Analytics Providers: We use analytics providers to help us optimize and improve the Platform. Our third-party analytics providers also assist in serving targeted advertisements.
We will share your information with law enforcement agencies, public authorities, or other organizations if required by law or if necessary to:
- Comply with legal obligations, processes, or requests;
- Enforce our Terms of Service and other agreements, policies, and standards, including investigating potential violations;
- Detect, prevent, or address security, fraud, or technical issues;
- Protect the rights, property, or safety of us, our users, a third party, or the public as required or permitted by law (including exchanging information with other companies and organizations for fraud protection and credit risk reduction).
If your profile is public, your content will be visible to anyone on the Platform and may be accessed or shared by friends, followers, and third parties such as search engines, content aggregators, and news sites.
You have rights and choices regarding your information. Depending on applicable laws, these rights may include accessing, deleting, updating, or rectifying your data, being informed of the processing of your data, filing complaints with authorities, and potentially other rights. You can submit a request to exercise your rights under applicable laws at [email protected]
You can access and edit most of your profile information by signing into Friendzone. You can delete the User Content you uploaded. We also provide tools in Settings to control who can view your videos, send you messages, or post comments on your videos. If you wish, you can delete your entire account in Settings.
You may refuse or disable Cookies by adjusting your device's browser settings. Since each browser is different, please consult the instructions provided by your browser. Note that additional steps may be required to refuse or disable certain types of Cookies. For example, due to differences in how browsers and mobile apps function, different steps may be needed to opt out of Cookies used for targeted advertising in a browser and targeted advertising for a mobile application, which you can control through your device settings or mobile app permissions. Your opt-out selection is specific to the browser or device you use when opting out, so you may need to opt out separately for each.
Disabling or deleting Cookies may affect Platform functionality.
We take measures to ensure that your information is treated securely and in accordance with this policy. However, transmission of information via the internet is not completely secure. Although we will use reasonable measures to protect your personal data, including encryption, we cannot guarantee the security of your information transmitted through the Platform; any transmission is at your own risk.
Friendzone is not directed at children under 18 years of age. All users must be at least 18 years old to use Friendzone. If we discover that a user is under 18 years old, we will immediately ban their account.
This Privacy Policy may be revised to remain compliant with legal and regulatory requirements and to reflect changes in our data practices. Continued use of our services signifies acceptance of these changes.
For more information, questions, or concerns regarding our privacy practices, please contact us by email [email protected] or by mail at the following address:
River Deal Capital Limited
Vistra Corporate Services Centre, Wickhams Cay II, Road Town, Tortola, VG1110, British Virgin Islands.